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Microscope Facility News & Equipment Status

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2018-11-08 (Hitachi 7600 TEM,Leo FESEM,Philips CM120 TEM): Rate change for unused reservation time

In preparation for our migration to iLab and its billing conventions (by the end of 2018), we will no longer recognize or excuse unused reservation time on equipment. It will be the user's responsibility to cancel or modify their reservations in a timely manner, even if specimens fail. Please Read all the Important Changes to Fee Structure (effective July 1, 2018). Thank you for being community users.

2018-11-08 (3i Spinning Disk Confocal,Leica SDC w/ microinjector,Zeiss 710NLO (multiphoton)): Rate change for unused reservation time

In preparation for our migration to iLab and its billing conventions (by the end of 2018), we will no longer recognize or excuse unused reservation time on equipment. It will be the user's responsibility to cancel or modify their reservations in a timely manner, even if specimens fail. Please Read all the Important Changes to Fee Structure (effective July 1, 2018). Thank you for being community users.

2018-11-08 (Zeiss LSM 700 Confocal,Zeiss LSM 780 FCS,Zeiss LSM 800 GaAsP): Rate change for unused reservation time

In preparation for our migration to iLab and its billing conventions (by the end of 2018), we will no longer recognize or excuse unused reservation time on equipment. It will be the user's responsibility to cancel or modify their reservations in a timely manner, even if specimens fail. Please Read all the Important Changes to Fee Structure (effective July 1, 2018). Thank you for being community users.

2018-10-24 (Zeiss LSM 800 GaAsP): Zeiss LSM800> Touchpad (main controller) has been replaced, resume normal operation

10/24/2018 11:00am>>The touchpad (main controller) has been replaced, users can resume normal operation. Thank you for your patience.

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10/5/2018 9:36am>>Update: The replacement parts will not arrive until mid-October. Until the touchpad is replaced, use mouse/keyboard to operate Zen. Thank you for your patience.

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9/26/2018 2:22pm Zeiss LSM800: Limited operation > Touchpad not working; use mouse/keyboard to operate Zen>>On the 800 system, the touchpad to operate the Zen software is not working. Until the touchpad is replaced, use mouse/keyboard to operate Zen. Thank you.

2018-10-05 (Zeiss LSM 700 Confocal): Zeiss LSM700: BACK ONLINE, service completed

10/5/2018 3:03pm 700 Back online>>The 700 repair has been completed. Thank you for your patience.

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10/4/2018 3:58pm (UPDATE: Oct 5 service date)>>The 700 repair has been rescheduled to Oct 5. Thank you for your patience.

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9/27/2018 10:53am (UPDATE: Oct 4 service date)>>The part arrived but the earliest service date we have is Oct 4. Thank you for your patience.

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9/26/2018 2:12pm (UPDATE: Laser power source need to be replaced)>>The Zeiss engineer determined that the CP errors were caused by the power source to the laser; it needs to be replaced and the 700 system is completely OFFLINE until we receive replacement part(s) and schedule a service date.

We apologize for the inconvenience.

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9/19/2018 2:39pm (UPDATE) >>The Zeiss engineer has replaced the main controller board and the CP error issue has been resolved. Barbara confirmed it is back online. Thank you for your patience.

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9/19/2018 9:45am Zeiss LSM700: "CP" error messages>>
We have been experiencing some trouble with the communications between the 700 system and its acquisition computer recently.
The “CP error” which popped up occasionally, has increased in frequency. Zeiss will service the system and replace the main controller board.

2018-09-21 (Zeiss LSM 800 GaAsP): Zeiss LSM800: Offline, microscope won't initialize

The Zeiss LSM800 is down until we received Zeiss service. Hoku experienced an issue with the system when he was doing a routine shutdown of the instrument this morning. He has already placed a service ticket with Zeiss and waiting to schedule a service visit. We are sorry for the inconvenience.

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