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2017-07-05: New server TempStorage4

The Microscope Facility has a new server for its users: TempStorage4 (>3x bigger & >6x faster). Please delete your shortcut to the old server and create a shortcut to the new one at \\\TempStorage4 for Windows and // for Macs (see instructions if you've forgotten how). The login and password to the new server is the same as before. Please copy your data from the old server (accessible as a read-only subdirectory 'TempStorage3' on TempStorage4) to the new server.

6/30/2017 11:41am>>
TempStorage3 Offline/to Retire
TempStorage3 is offline while we bring up the new Server (Tempstorage4), which is >3x bigger and >6x faster. You will need to edit your shortcuts to the new folder (Windows: "\\\Tempstorage4"; Mac: ""), noting that the 's' is lowercase. The login/password is the same as before for TempStorage3, but will no longer be accessible.

If you don't know how to create such shortcuts, see FastFacts/Network.

Direct access to TempStorage3 (SMB1 or FTP) will no longer be available. Your old data will still be accessible through the new server as a linked folder called 'TempStorage3' and you can copy your old data folder from the old server to the new server. Eventually, TempStorage3 will shut down and retire (linked folder will disappear), but you'll have at least one month to transfer your data.

Microscope Facility News & Equipment Status

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2018-10-05 (Zeiss LSM 800 GaAsP): Zeiss LSM800: Limited operation > Touchpad not working; use mouse/keyboard to operate Zen

10/5/2018 9:36am>>Update: The replacement parts will not arrive until mid-October. Until the touchpad is replaced, use mouse/keyboard to operate Zen. Thank you for your patience.


9/26/2018 2:22pm >>On the 800 system, the touchpad to operate the Zen software is not working. Until the touchpad is replaced, use mouse/keyboard to operate Zen. Thank you.

2018-10-05 (Zeiss LSM 700 Confocal): Zeiss LSM700: BACK ONLINE, service completed

10/5/2018 3:03pm 700 Back online>>The 700 repair has been completed. Thank you for your patience.


10/4/2018 3:58pm (UPDATE: Oct 5 service date)>>The 700 repair has been rescheduled to Oct 5. Thank you for your patience.


9/27/2018 10:53am (UPDATE: Oct 4 service date)>>The part arrived but the earliest service date we have is Oct 4. Thank you for your patience.


9/26/2018 2:12pm (UPDATE: Laser power source need to be replaced)>>The Zeiss engineer determined that the CP errors were caused by the power source to the laser; it needs to be replaced and the 700 system is completely OFFLINE until we receive replacement part(s) and schedule a service date.

We apologize for the inconvenience.


9/19/2018 2:39pm (UPDATE) >>The Zeiss engineer has replaced the main controller board and the CP error issue has been resolved. Barbara confirmed it is back online. Thank you for your patience.


9/19/2018 9:45am Zeiss LSM700: "CP" error messages>>
We have been experiencing some trouble with the communications between the 700 system and its acquisition computer recently.
The “CP error” which popped up occasionally, has increased in frequency. Zeiss will service the system and replace the main controller board.

2018-09-21 (Zeiss LSM 800 GaAsP): Zeiss LSM800: Offline, microscope won't initialize

The Zeiss LSM800 is down until we received Zeiss service. Hoku experienced an issue with the system when he was doing a routine shutdown of the instrument this morning. He has already placed a service ticket with Zeiss and waiting to schedule a service visit. We are sorry for the inconvenience.

2018-09-13 (Hitachi 7600 TEM): Hitachi TEM Offline: Poor vacuum and computer issues

The Hitachi TEM is offline. The Hitachi engineer will make a visit on Monday, Sept 17.

2018-09-01 (Zeiss LSM 700 Confocal,Zeiss LSM 780 FCS,Zeiss LSM 800 GaAsP): Important rate change for Zeiss confocal microscopes

Effective immediately (9/1/2018), all reserved time on the Zeiss confocal microscopes will be charged at the same rate, even when users leave early for specimen issues. More information at

2018-08-31 (Nikon Fluorescence Dissection w SLR): Nikon Dissection Scope, temporarily offline

Nikon Dissection Scope has been temporarily moved from Physiology G09. Please email if you need access to the microscope before it is relocated or returned to Physiology G09.

Thank you for your patience!

2018-08-27 (3i Spinning Disk Confocal): 3i SDC, new light source

The mercury lamp on the 3i spinning disk confocal has been replaced with an HXP 120 metal halide lamp for fluorescence imaging. Instructions for lamp operation are posted at the 3i system. All other microscope functions are the same. Please use the microscope as previously instructed.

2018-08-27: LSM 510-meta offline until further notice

As you may know, the Zeiss LSM510 (Meta 2) has been removed from the reservation calendar and will be offline indefinitely.

Meta 2 has had issues ranging from internet connection to user login. The frequency of these issues is increasing, and most recently, the Zen software stopped communicating with the microscope (preventing data acquisition). Zeiss has ended service contracts for LSM510s so we must pursue repairs elsewhere. We are actively exploring our options and will keep you posted. In the meantime, the remaining data files from the 510’s local temp drive are now stored at \\\TempStorage4\Meta2LocalTemp.

If you are not already familiar with the other confocal systems at the Microscope Facility, please email us.

We apologize to our loyal Meta2 users, and we thank you all for being good community users!

2018-08-17 (Hitachi 7600 TEM,Leo FESEM,Philips CM120 TEM): TEM/SEM online, plumbing repairs completed

8/17/2018 9:47am (UPDATE) >> The EM scopes are back online. Thank you for your patience.


8/16/2018 12:05pm (UPDATE) >> As of 12noon, Thursday, August 16, the EM scopes are still offline as plumbing repairs are still being made.
Thank you for your patience.


8/14/2018 4:12PM Electron Microscopes shut down immediately - for plumbing repair

>> The Microscope Facility EM systems, including the Hitachi TEM, Philips TEM and the Leo FESEM will be shut down immediately for a planned water outage scheduled for Wednesday, August 15. This outage is necessary due to a leaking water main line in the Physiology Building. At the earliest, the microscopes will be back online 12noon on Thursday, August 16.

You can leave your reservation on the calendar if you intend to use it when it is back online. Loza will delete all unused reservations during the plumbing repair.

We apologize for the inconvenience.

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